Render Helpdesk

Downloading Render allows you to begin the oral translation process.  Please follow the steps below, and feel free to contact us if you have any questions!...

Every new project in Render requires initialization or adding the project. If you are using a new device with Render, it will prompt you with the Project I...

Before a Render project can be used on other devices, you will need to follow these steps. Only the Configure account can add or edit which devices can acc...

Note: Before making any changes on this page, make sure you have "Load Sets Faster" turned off. See this article for more information. Certain...

After you've added devices to your project, you can add Users and their Roles. Before you can add or edit users, ensure the users' device(s) has be...

This step is required to begin translation. Render needs to know which Users/Roles are responsible for the Sets being translated. Before you can assign sets...

Here are some articles that may help you when you are having hardware troubles.

In Render version 2.0 the ability to switch projects easily on one device was added. Follow these steps to add multiple projects to one device. To add y...