FAQ

How to: Solve Common Audio Quality Problems
Electrical hum  This is likely produced by the electrical power supplied to the computer. This problem can be solved when you:  Disconnect the co...
Fri, 8 Jan, 2021 at 9:23 AM
How to: Set up a Drive for Stick Sync
In Render, sending and receiving files is important for users to be able to transfer work among each other and move along in the translation process. One wa...
Wed, 21 Oct, 2020 at 9:33 AM
How to: Record a Note
In Render, Notes are the way that you can communicate to other people that are a part of the translation processes—your team of peer reviewers, the consulta...
Mon, 28 Jan, 2019 at 2:51 PM
How to: Use the Divide Feature
In Render, you can divide the reference audio into smaller translatable portions. After you listen to the entire reference audio, the Divide button—a knife—...
Wed, 5 Jul, 2017 at 10:22 PM
How to: Add a Question at the End of Passage (Community Check Setup)
If you want to place a flag and ask a question at the very end of a passage, there is an easy way to do it. Here are the steps of adding a flag at the end o...
Tue, 4 Jul, 2017 at 11:47 PM
How to: Add Another Question in the Same Flag Location (Community Check Setup)
If you want to add another question in the same spot in the audio as another flag, you do not need to use the flag button again. In fact, if your scrubber i...
Wed, 1 Mar, 2017 at 2:48 PM
How to: Transfer Configure to New Device
If you need to change the device that has the Configure role, follow these steps. 1. First, add Render and the project files to the computer that is goi...
Mon, 27 Sep, 2021 at 9:10 AM
Record a Note: Workflow
Your progress throughout Render is always saved in the Configure and Observe roles. Any recorded translation drafts, notes, responses from the community,...
Fri, 7 Aug, 2020 at 8:37 AM
Exported Audio: What do the file names mean?
See this article for how to export files. Approved files When you export a file that has been approved by the consultant, it will look similar to th...
Thu, 9 Sep, 2021 at 6:08 AM
Why can’t I see approved sets?
If you do not see your approved sets, you need to make sure approved sets are not being hidden from the project. This option is available when you click o...
Wed, 21 Oct, 2020 at 9:55 AM