Tips and How Tos

How to Register With The Render Helpdesk
First-time registration: In a browser, go to the following website (Render Helpdesk Portal): renderpartners.freshdesk.com   At the login page, choo...
Tue, 24 Sep, 2024 at 11:44 AM
How to Submit a Ticket in Render Helpdesk
Submit a ticket through the Render Helpdesk Ticketing system: To submit a ticket in Render Helpdesk, you must first be registered with the Render Helpdesk....
Tue, 24 Sep, 2024 at 1:41 PM
Basic In-field Troubleshooting for Render 3
Whenever faced with an issue in Render 3 always report the issue to helpdesk first and as soon as possible. It might take a while for us to get back to you....
Wed, 18 Sep, 2024 at 1:44 AM
How To Export Audio
Sometimes it's helpful to get audio out of Render to play it on a different device or send it over Whatsapp or another method. Here is how you can expor...
Tue, 1 Apr, 2025 at 4:31 PM
How to: Review Sections in Section Status
You can get to the Section Status page by tapping the 3-dot User Menu and then tapping 'Section Status': Getting information about a Section Nav...
Fri, 13 Dec, 2024 at 4:24 PM
Glossary: Render 3
Below is a list of terms Render uses throughout the application. If you'd like to learn more about Render's process regarding a specific term, click...
Tue, 1 Apr, 2025 at 2:51 PM
How to: Solve Common Audio Quality Problems
Electrical hum  This is likely produced by the electrical power supplied to the computer. This problem can be solved when you:  Disconnect the comput...
Fri, 11 Apr, 2025 at 2:31 PM
How to: Record a Note
In Render, Notes are the way that you can communicate to other people that are a part of your translation workflow—your team of peer checkers and the consul...
Fri, 11 Apr, 2025 at 3:35 PM
Revise: How to Use the Edit Tool
In Render, the Edit Tool allows the user to make small edits to a passage instead of re-recording the entire audio draft.    In order to use the Edit Tool...
Tue, 30 Jul, 2024 at 1:26 PM
Recovery Tool
Before starting, please note this process can only be done by the Config user. Sections which have been worked on might need to be returned to a previou...
Mon, 10 Mar, 2025 at 5:32 PM