Render Helpdesk

First-time registration: In a browser, go to the following website (Render Helpdesk Portal): renderpartners.freshdesk.com   At the login page, choo...

Submit a ticket through the Render Helpdesk Ticketing system: To submit a ticket in Render Helpdesk, you must first be registered with the Render Helpdesk....

Whenever you are faced with an issue in Render 3 always report the issue to helpdesk first and as soon as possible. It might take a while for us to get back...

Sometimes it's helpful to get audio out of Render to play it on a different device or send it over Whatsapp or another method. Here is how you can expor...

You can get to the Section Status page by tapping the 3-dot User Menu and then tapping 'Section Status': Getting information about a Section Nav...

Below is a list of terms Render uses throughout the application. If you'd like to learn more about Render's process regarding a specific term, click...

Electrical hum  This is likely produced by the electrical power supplied to the computer. This problem can be solved when you:  Disconnect the comput...

In Render, Notes are the way that you can communicate to other people that are a part of your translation workflow—your team of peer checkers and the consul...

In Render, the Edit Tool allows the user to make small edits to a passage instead of re-recording the entire audio draft.    In order to use the Edit Tool...

Before starting, please note this process can only be done by the Config user. Sections which have been worked on might need to be returned to a previou...